Booking train tickets on IRCTC may soon become significantly smoother as the Ministry of Railways prepares to launch the beta version of a redesigned website aimed at improving user experience.
The revamped portal promises a cleaner interface, quicker navigation and a simplified booking process, addressing several long-standing complaints from passengers about the existing platform.
What is changing?
The new IRCTC website has been redesigned to reduce clutter and make ticket booking more intuitive. Officials say the platform will feature a modern layout, improved navigation and fewer steps to complete a reservation.
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The beta version is expected to be launched soon before the upgraded portal is rolled out to all users.
Faster bookings and cleaner interface
One of the biggest improvements is expected to be speed. The redesigned website aims to reduce delays during peak booking hours while making the overall experience more user-friendly.
According to reports, unnecessary elements such as excessive pop-ups, flashing graphics and other distractions have been removed, allowing passengers to focus on completing their bookings more efficiently.
Why the revamp?
The overhaul follows repeated complaints from users regarding slow loading times, website crashes during Tatkal bookings and a complicated interface.
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Railway Minister Ashwini Vaishnaw had earlier announced that Indian Railways was working on a modernised IRCTC website after students from MNIT Jaipur highlighted issues such as captcha delays and booking failures.
More improvements planned
The redesigned website is part of a broader effort by Indian Railways to modernise its digital services. Several of the upcoming improvements are also expected to be integrated into railway booking platforms and apps to provide a more seamless experience for passengers.
The beta rollout will allow Indian Railways to gather user feedback before making the upgraded portal available to all travellers.
FAQs
What is new in the upcoming IRCTC website?
The redesigned website will feature a cleaner interface, faster navigation, fewer booking steps and an overall improved user experience.
Why is Indian Railways revamping the IRCTC website?
The upgrade aims to address user complaints about slow performance, booking failures during peak hours and a cluttered interface, making train ticket booking quicker and easier.